Insights

Case study

Services Portal for a Multi-Billion International Service Provider

Headforwards collaborated with a global service provider to develop a Services Portal, unifying customer interactions across ticketing, dashboards, and self-service applications. Deployed on Microsoft Azure, the platform includes both client-facing and operator portals and is now a critical part of the provider’s IT ecosystem, supporting thousands of users worldwide.

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Insights

Navigating Cyber Security: The Winning Approach 

Cyber security is cause for concern for businesses in all sectors and of all shapes and sizes. But the scale of the problem should not be a reason to delay action, as Headforwards’ Head of Technology, John Howell explains.

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Case study

Insight Cloud Management Platform (CMP) for a global service provider

Headforwards partnered with a global service provider to develop a Cloud Management Platform (CMP) that enhanced visibility and control over multi-cloud environments for large blue-chip customers. The project, which ran for five years, focused on delivering a unified view of cloud resources, tailored to different user roles. Using agile methodologies and a DevOps approach, Headforwards created a scalable platform that streamlined cloud management and enabled rapid updates, driving significant value for both the service provider and its customers.

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Insights

Got bugs?

The obvious approach to tackling frequent bugs might be to start looking at code quality, testing, legacy issues, or poor requirements. However, some other approaches could help the situation. Here are three.

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Insights

Understanding the process of Successful Digital Transformation

Digital transformations at one point felt like a one-off project. But the pace of technology means organisations need to continue to iterate and maintaining momentum is critical.
Winning in this new era of transformation requires renewed focus. Headforwards Lead Advisory Partner and former CIO of AXA Health, Pete Reed shares how to win.

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Resources

Headforwards’ Digital Framework

How can Headforwards’ Digital Framework help you achieve your desired business outcomes through a structured approach to transformation?

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Insights

Use of an PoC or MVP to overcome barriers 

Both Proof of Concept (PoC) and Minimum Viable Product (MVP) are excellent approaches when you’re innovating around a new product or process. Controlled testing helps you learn, iterate and demonstrate that your idea is feasible.

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Events

Getting the green light: how MVP and POC can move you from stop to go

Watch our webinar where we discuss how you can get the green light for your project by starting with an MVP or POC.

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Case study

Cornwall Council: Developing Talent

Discover how Headforwards partnered with Cornwall Council to address staffing challenges by recruiting candidates with strong soft skills and training them through hands-on development. This innovative approach helped fill technical roles, supporting the Council’s digital transformation while providing sustainable career pathways in tech.

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Insights

De-risking Technical Debt

Technical debt can build up in various ways and is perhaps inevitable in any development project. Headforwards can help you identify and tackle this technical debt and thus reduce any risks it may pose to the project’s success.

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Events

No more data duplication: Achieving a single view

With a number of Single View projects under our belts in both the public and private sectors, we hosted a webinar to share some of our learnings that will help you shape the right Single View project.

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Case study

Case study: Bluecrest 

Private healthcare provider, Bluecrest, appointed an experienced CTO who reviewed the capabilities and technical fit of the existing delivery function and IT platforms. As a result, they sought the experience and capabilities of a trusted and proven technology partner.

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Insights

What can Software Developers learn from Star Wars? 

If the Empire developed software, their stack would hold little or no technical debt. The Empire is never tripping over misplaced boxes, making do with old tools, or spending an excessive amount of time repairing old ships. In his latest insight, Backend Developer Peter Conway discusses what software developers can learn from Star Wars.

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Case study

Cornwall Council: Transforming how Cornwall Council manage feedback

Headforwards have been working with Cornwall Council on their transformation for over 5 years. As part of building a Single View of the Citizen, feedback from residents and from councillors and MPs now have their own portals that feed into a seamless new back-office Feedback Management system that employs enhanced automation and improves efficiency.

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Case study

Cornwall Council: Building a Single View of the Citizen for a Local Authority

In partnership with Cornwall Council we worked on the Single View of the Citizen which aims to replace processes that are potentially vulnerable to error or loss and may lead to duplication, inefficient handling, and inconsistency.

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Case study

NTT: Evolving a shared data centre service management system, Colocation

Headforwards is a long-term technology partner to NTT. The team have worked on the NTT’s shared data centre service management system, Colocation to evolve it from one part of a vast, monolithic architecture to its own series of more than 80 microservices.

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HeadTalks

HeadTalks Podcast Episode #6 | Women in Tech: Kelly Shungu, Digital Solutions Engineer at VMware

In this episode of the HeadTalks Podcast, Owen Hodge meets Digital Solutions Engineer and creator of The Women in STEM Podcast, Kelly Shungu, to discuss her career path, online community and podcast, the growing importance of tech and the need to keep up, the barriers to women in tech and the benefits of a diverse workforce. 

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Events

Foundations for success: the realities of large-scale transformation

Headforwards has worked with Cornwall Council for 5 years as the technology partner through their digital transformation. In this online session we’re sharing joint learnings from both sides when undertaking large-scale digital transformation.

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Case study

Requirements Workshop

An insurance client required a system to gather insurance policy information for a limited cohort of private school students. With multiple deadlines to meet and increasing complexity, Headforwards proposed a requirements workshop to help ascertain what the minimum looked like to meet each deadline and when to most efficiently develop features in addition to old behaviour.  

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Insights

What distinguishes Behaviour-Driven Development (BDD) from other Agile practices? 

Learn about Behaviour-Driven Development in practice, and what distinguishes BDD from other Agile methodologies.

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Case study

Softcat: Creating a Cloud Management Portal for IT infrastructure and service provider

IT infrastructure and service provider, Softcat have been working on expanding and maturing their Cloud service portfolio. As their technology partner, Headforwards helped Softcat reimagine the interaction they have with their clients by delivering a Cloud Management Portal.

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