Case study Headforwards collaborated with a global service provider to develop a Services Portal, unifying customer interactions across ticketing, dashboards, and self-service applications. Deployed on Microsoft Azure, the platform includes both client-facing and operator portals and is now a critical part of the provider’s IT ecosystem, supporting thousands of users worldwide.
Case study Headforwards partnered with a global service provider to develop a Cloud Management Platform (CMP) that enhanced visibility and control over multi-cloud environments for large blue-chip customers. The project, which ran for five years, focused on delivering a unified view of cloud resources, tailored to different user roles. Using agile methodologies and a DevOps approach, Headforwards created a scalable platform that streamlined cloud management and enabled rapid updates, driving significant value for both the service provider and its customers.
Case study Discover how Headforwards partnered with Cornwall Council to address staffing challenges by recruiting candidates with strong soft skills and training them through hands-on development. This innovative approach helped fill technical roles, supporting the Council’s digital transformation while providing sustainable career pathways in tech.
Case study Private healthcare provider, Bluecrest, appointed an experienced CTO who reviewed the capabilities and technical fit of the existing delivery function and IT platforms. As a result, they sought the experience and capabilities of a trusted and proven technology partner.
Case study Headforwards have been working with Cornwall Council on their transformation for over 5 years. As part of building a Single View of the Citizen, feedback from residents and from councillors and MPs now have their own portals that feed into a seamless new back-office Feedback Management system that employs enhanced automation and improves efficiency.
Case study In partnership with Cornwall Council we worked on the Single View of the Citizen which aims to replace processes that are potentially vulnerable to error or loss and may lead to duplication, inefficient handling, and inconsistency.
Case study Headforwards is a long-term technology partner to NTT. The team have worked on the NTT’s shared data centre service management system, Colocation to evolve it from one part of a vast, monolithic architecture to its own series of more than 80 microservices.
Case study An insurance client required a system to gather insurance policy information for a limited cohort of private school students. With multiple deadlines to meet and increasing complexity, Headforwards proposed a requirements workshop to help ascertain what the minimum looked like to meet each deadline and when to most efficiently develop features in addition to old behaviour.
Case study IT infrastructure and service provider, Softcat have been working on expanding and maturing their Cloud service portfolio. As their technology partner, Headforwards helped Softcat reimagine the interaction they have with their clients by delivering a Cloud Management Portal.
Case study Headforwards has been a trusted technology partner of John Lewis Partnership for more than ten years. The latest project for the Wellbeing side of the business has been a mobile app.
Case study Headforwards partnered with FinTech and Broadcast Media Technology company, Caspian One to develop a full pilot of an open banking solution within a four-month timescale.
Case study Discover how our testing automation solution helped our big four client save time and resources while improving their overall testing process.
Case study Our client, a private health check provider, brought us in to provide technical consultancy – a process where we critically assess an organisation’s architecture, codebase, and plans to make sure they’re fit for purpose.
Case study Our work with several departments within Cornwall Council involved unifying multiple datasets and presenting insights in digestible formats for both internal and external stakeholders.
Case study Our work with Cornwall Council started by looking at how the department could change its behaviours to better support Agile working processes.
Case study To digitally transform manual processes at Cornwall Council, Headforwards delivered unified data management and self-serve capabilities.
Case study The client can now easily push information to the customer-facing portal, presenting its customers with a visual representation of all their managed services in one dashboard, and improving the client’s own visibility.
Case study The team wanted to use a newer, more flexible framework to simplify coding, create a neater architecture, and make it easier to onboard new developers to the team.
Case study Headforwards delivered a new suite of apps for Helston Garages who operate 40 new and used car dealerships throughout Cornwall, Devon, Dorset, and Somerset.
Case study Initially, the brief was to combine two cloud management platforms, but the scope quickly expanded to include more systems.
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